e-Commerce Downtime Announcements

Scheduled or ad hoc downtime announcements for all our payment channels/systems/partners. Kindly check from time-to-time and inform your team members and customers accordingly. Do approach us shall you require further assistance. We apologise for any inconvenience caused. 

2025  |  2024  |  2023

Scheduled Downtime

Published Date Downtime Date Channel Services Start End Duration Status
22/01/2025
 20/01/2025
 TrueMoney
 eWallet
 10:00PM 10:10PM 10 Minutes Confirmed
11:00PM 11:10PM 10 Minutes Confirmed
21/01/2025
 TrueMoney
 eWallet
 4:30PM 4:40PM 10 Minutes Confirmed
5:30PM 5:40PM 10 Minutes Confirmed

Ad Hoc Downtime

Published Date Downtime Date Channel Services Start End Duration Status
23/01/2025 23/01/2025 CIMB (B2C) FPX  4:29PM 6:00PM 1 Hour 31 Minutes Scheduled

Scheduled Downtime

Published Date Downtime Date Channel Services Start End Duration Status
04/02/2025
 03/02/2025 TrueMoney eWallet 10:00PM 10:10PM 10 Minutes Confirmed
04/02/2025 TrueMoney eWallet 4:30AM 4:40AM 10 Minutes Confirmed
05/02/2025 TrueMoney eWallet 10:00PM 10:10PM 10 Minutes Confirmed
06/02/2025 TrueMoney eWallet 4:30AM 4:45AM 15 Minutes Confirmed
12/02/2025 10/02/2025 ShopeePay eWallet 4:00PM 5:10PM 1 Hour 10 Minutes Confirmed

Ad Hoc Downtime

Published Date Downtime Date Channel Services Start End Duration Status
- - - - - - - -

Scheduled Downtime

Published Date Downtime Date Channel Services Start End Duration Status
03/03/2025 05/03/2025 Mastercard Mastercard 4:00PM (05/03/2025) 12:00AM (06/03/2025) 8.0 Hours Confirmed
07/03/2025
 07/03/2025 Mastercard Mastercard 2:00AM 4:00AM 2.0 Hours Confirmed
13/03/2025 Mastercard Mastercard 4:00PM 5:00PM 1.0 Hours Confirmed
13/03/2025 Mastercard Mastercard 4:00PM (13/03/2025) 12:00AM (14/03/2025) 8.0 Hours Confirmed
11/03/2025 19/03/2025 eGHL All eGHL Services 2:00AM 5:00AM 3.0 Hours Confirmed
13/03/2025
 11/03/2025 TrueMoney eWallet 12:00AM 12:50AM 50 Minutes Confirmed
19/03/2025 TrueMoney eWallet 1:00AM 2:00AM 1.0 Hour Confirmed
21/03/2025 26/03/2025 Mastercard Mastercard 4:00PM 5:00PM 1.0 Hour Confirmed

Ad Hoc Downtime

Published Date Downtime Date Channel Services Start End Duration Status
- - - - - - - -

Scheduled Downtime

Published Date Downtime Date Channel Services Start End Duration Status
03/04/2025 07/04/2025 Mastercard Mastercard 4:00PM (07/04/2025) 12:00AM (08/04/2025) 8.0 Hours Cancelled
11/04/2025
 13/04/2025 Maybank All 12:00AM 8:00AM 8.0 Hours Confirmed
15/04/2025 Mastercard Mastercard 4:00PM 5:00PM 1.0 Hour Confirmed
15/04/2025 Mastercard Mastercard 4:00PM (15/04/2025) 12:00 (16/04/2025) 8.0 Hours Confirmed
23/04/2025
 29/04/2025 Mastercard Mastercard 5:00PM (29/04/2025) 1:00AM (30/04/2025) 8.0 Hours Confirmed
29/04/2025 Mastercard Mastercard 4:00PM 5:00PM 1.0 Hours Confirmed

Ad Hoc Downtime

Published Date Downtime Date Channel Services Start End Duration Status
- - - - - - - -

Scheduled Downtime

Published Date Downtime Date Channel Services Start End Duration Status

Ad Hoc Downtime

Published Date Downtime Date Channel Services Start End Duration Status
- - - - - - - -

Scheduled Downtime

Published Date Downtime Date Channel Services Start End Duration Status
00/03/2025 00/03/2025 Channel B2B/B2C 00:00AM 00:00AM 0.0 Hours Confirmed/On-going

Ad Hoc Downtime

Published Date Downtime Date Channel Services Start End Duration Status
- - - - - - - -

Scheduled Downtime

Published Date Downtime Date Channel Services Start End Duration Status
18/06/2024 07/07/2024 eNETS G-Direct 3:00AM 6:00AM 3.0 Hours Confirmed

Ad Hoc Downtime

Published Date Downtime Date Channel Services Start End Duration Status
- - - - - - -

Scheduled Downtime

Published Date Downtime Date Channel Services Start End Duration Status
00/03/2025 00/03/2025 Channel B2B/B2C 00:00AM 00:00AM 0.0 Hours Confirmed/On-going

Ad Hoc Downtime

Published Date Downtime Date Channel Services Start End Duration Status
- - - - - - - -

Scheduled Downtime

Published Date Downtime Date Channel Services Start End Duration Status
00/03/2025 00/03/2025 Channel B2B/B2C 00:00AM 00:00AM 0.0 Hours Confirmed/On-going

Ad Hoc Downtime

Published Date Downtime Date Channel Services Start End Duration Status
- - - - - - - -

Scheduled Downtime

Published Date Downtime Date Channel Services Start End Duration Status
00/03/2025 00/03/2025 Channel B2B/B2C 00:00AM 00:00AM 0.0 Hours Confirmed/On-going

Ad Hoc Downtime

Published Date Downtime Date Channel Services Start End Duration Status
- - - - - - - -

Scheduled Downtime

Published Date Downtime Date Channel Services Start End Duration Status
00/03/2025 00/03/2025 Channel B2B/B2C 00:00AM 00:00AM 0.0 Hours Confirmed/On-going

Ad Hoc Downtime

Published Date Downtime Date Channel Services Start End Duration Status
- - - - - - - -

Scheduled Downtime

Published Date Downtime Date Channel Services Start End Duration Status

Ad Hoc Downtime

Published Date Downtime Date Channel Services Start End Duration Status
- - - - - - - -
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