permanent

Assistant Merchant Risk Manager (Underwriting)

LOCATION: Plaza Sentral, Kuala Lumpur

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Roles & Responsibilities:
  • Manage the Merchant Underwriting function, overseeing reviews and assessments during the merchant onboarding process, including imposing additional requirements for high-risk or high-volume merchants.
  • Liaise with Card Schemes and Acquirers on matters pertaining to merchant onboarding
  • Prepare accurate and timely reports while ensuring compliance with regulatory reporting requirements and adherence to industry standards.
  • Ensure SOPs and policies are regularly updated and enhanced to improved efficiency and effectiveness.
  • Work with Management and other departments to ensure the organisation’s merchant acquiring business goals are met and business expansion is well supported.
  • Manage and motivate the team, ensuring performance management practices are in place and departmental KPIs are consistently met.
Requirements:
  • Possess at least a Bachelor's Degree in Finance, Business Administration, Risk Management, Information Systems or equivalent
  • Minimum of 3 years’ experience related to merchant onboarding, fraud, dispute, or payment experience in the banking, financial and/or fintech sector.
  • Good understanding of AML, KYC, EDD, and CDD processes
  • Familiar with high-risk industries and regulatory compliance requirements (Eg, Licenses)
  • Good knowledge of the payments industry, including card scheme rules and relevant regulations.
 
We are an Equal Opportunity Employer. Our recruitment philosophy is to recruit people with whom we can build a strong, mutually beneficial and lasting relationship. We welcome applicants from all backgrounds and identities, irrespective of race, religion, ethnicity, gender or disability.
Date Posted : 25 Mar 2026

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Assistant Merchant Risk Manager (Underwriting)

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