Kuala Lumpur, Malaysia, 19 October 2026 – Paysys by NTT DATA (Paysys), a provider of payment acceptance devices and commerce solutions, is supporting Bank Rakyat’s continued digitalisation efforts with the deployment of an unattended payment terminal at Menara Kembar Bank Rakyat.
(pictured from left to right) Ivan Cheah – Head, Paysys, En. Mas Anuar Bin Hashim – Executive Vice President, Retail Financing & Card Business, Bank Rakyat, En. Khairudin Bin Abdul Rahman – Chief Retail Banking Officer, Bank Rakyat, Jeremy Low – Chief Operating Officer, Paysys, Pn. Maizura Binti Ismail – Senior Vice President, Card Business, Bank Rakyat, En. Dinie Fitri Ridzwan – Vice President, Acquiring Business, Bank Rakyat
The deployment marks the first unattended terminal deployment under Paysys' collaboration with Bank Rakyat, introducing a convenient and secure cashless payment experience at one of the Bank’s key locations.
Designed for unattended payment environments, the solution enables customers to complete payments independently without the need for staff assistance, supporting a more convenient and seamless payment experience.
The deployment reflects the growing role of unattended payment technology in creating more seamless everyday experiences, extending secure digital payment acceptance beyond traditional retail and service environments.
Jeremy Low, Chief Operating Officer of Paysys, said, “Unattended payments are becoming an increasingly important part of how businesses and organisations deliver convenient customer experiences. We are pleased to support Bank Rakyat with this first unattended terminal deployment, bringing secure and contactless payment capabilities to its premises. This deployment also demonstrates how payment technology can be integrated into everyday touchpoints to make transactions simpler, faster and more convenient.”
Ahmad Shahril Mohd Shariff, Group Chief Executive Officer of Bank Rakyat, said, “At Bank Rakyat, we continue to explore ways to enhance the experience of our customers, employees and visitors through technology and digital innovation that is aligned with our ‘Untuk Semua’ aspiration. The deployment of an unattended payment terminal at Menara Kembar Bank Rakyat is a practical step towards making everyday transactions more convenient and seamless. We look forward to building on our collaboration with Paysys as we continue to embrace solutions that support our digitalisation journey.”
The deployment at Menara Kembar Bank Rakyat represents another step in the evolution of payment acceptance, where secure and reliable technology can help organisations deliver greater convenience across both attended and unattended environments.
Through its collaboration with Bank Rakyat, Paysys continues to support the adoption of modern payment acceptance solutions designed around the changing needs of businesses and their customers.